My Recently Visited Services
Computers/Laptops, Displays, Printers, Scanners, iPhones, iPads, Vocera, Software, MModal, Email, Applications (other than Epic), Network, Phones, Servers/Backend/Storage Requests.
Service for Medical Staff Office use only
Requests for Covenant Physical Security / Risk Management
Add or Update non-Provider; OR Terminate ANY User Access
This service is associated with the TDX MedExpress Application ONLY.
Scheduling patient appointments, Change to Provider Schedule
Collecting and processing samples, lab results, or lab orders.
This service is unique to Mary Free Bed for their BCA devices ONLY.
Clinical documentation, notes, flowsheets, assessments, plan of care, medication administration (MAR), Epic Secure Chat
Hospital Billing, Professional Billing, Home Health, Billing Work Queues and Patient Charges
Report incident with iCIMS, Workforce Management (WFM), Time Off Request, Talent Management, SABA Cloud, Employee Space, Manager Space.
Use this to request a new report or if you need a change with an existing report.
Request a Provider Information Update to Add, Change, Re-Activate, or In-Activate a provider.
Willow, ordering, verifying, preparing, dispensing, and charging medications.
Bugsy, Infection Status, Isolation Status, Infection Sureveillance & Reporting, National Healthcare Safety Network (NHSN) Abstraction
Finding orders, placing orders, editing order details, signing and co-signing, printing labels.
An issue related to a document scanned into Epic (OnBase)..
MyChart support for patients (password reset, activate account, etc.)
For Covenant Affiliates needing an LWS record to be created, updated or removed for Epic printing to a specific device.